PRIVACY POLICY
How we handle your personal information when you use ROXTRIPS.
This page is maintained by ROXTRIPS to answer common privacy questions about rox-trips.com. It is app-owned content and not an independent certification or legal advice.
Last updated: 5 July 2026
This Privacy Policy explains how ROXTRIPS collects, uses and protects personal information when you use our website, contact us, sign up to updates, or interact with our recommendations and affiliate links.
ROXTRIPS is an independent race-weekend travel guide created to help athletes and supporters plan where to stay, eat, travel and explore around race events.
1. Who we are
For the purposes of UK data protection law, the data controller is:
Trading as: ROXTRIPS
Website: rox-trips.com
If you have any questions about this Privacy Policy or how we use your personal data, contact us here.
2. What personal data we collect
We may collect the following types of information:
Information you provide directly
When you contact us through the website, email us, or send us suggestions, we may collect:
- your name;
- your email address;
- your message subject;
- your message content;
- any travel tips, recommendations, feedback or other information you choose to provide.
If we introduce a newsletter, downloadable guide, competition, survey or account feature in future, we may collect the information needed to provide that service, such as your email address, name, preferences and communication choices.
Information collected automatically
When you use our website, we may collect technical and usage information such as:
- IP address;
- browser type and version;
- device type;
- operating system;
- pages visited;
- referring website or link;
- approximate location based on IP address;
- date and time of visit;
- cookie IDs or similar online identifiers.
Affiliate and outbound link information
ROXTRIPS may use affiliate links to hotels, travel providers, activity providers, retailers, ticketing platforms or other third-party websites.
When you click an affiliate link, we or our affiliate partners (for example AMAZON ASSOCIATES, BOOKING.COM) may collect information such as:
- the page you clicked from;
- the affiliate link or tracking ID used;
- the time and date of the click;
- basic device or browser information;
- whether a booking or purchase was attributed to our link.
We do not usually receive your full booking details, payment card information, passport details or sensitive travel information from affiliate partners. Any booking or purchase you make is handled directly by the relevant third-party provider under their own terms and privacy policy.
3. How we use your personal data
We use your personal data for the following purposes:
| Purpose | Type of data | Lawful basis |
|---|---|---|
| To respond to contact form enquiries, emails and suggestions | Name, email address, subject, message | Legitimate interests |
| To run and secure the website | Technical data, usage data, IP address | Legitimate interests |
| To understand how visitors use the website and improve our guides, where this is limited to statistics used only by us | Usage data, analytics data | Legitimate interests. Cookie consent is generally not required for this, provided we give clear information and a free, simple way to opt out (see Section 4) |
| To track affiliate link performance and commission attribution, where this involves sharing data with third parties or advertising-related tracking | Affiliate click data, referral IDs, limited technical data | Consent (cookie/tracking consent); legitimate interests for basic non-cookie commission administration |
| To send newsletters or marketing emails, if offered | Name, email address, preferences | Consent, unless another lawful basis applies |
| To manage complaints (including data protection complaints), legal claims or compliance obligations | Communications, records, technical data | Legal obligation and/or legitimate interests |
| To prevent misuse, spam, fraud or security issues | Technical data, contact data, usage data | Legitimate interests |
4. Cookies and similar technologies
Our website may use cookies, pixels, tags, local storage or similar technologies. Following changes made by the Data (Use and Access) Act 2025, which took effect on 5 February 2026, UK cookie law now treats different categories of cookies differently.
Cookies that don't require consent
Cookies that are strictly necessary to make the website work, or to provide something you've specifically asked for (such as remembering your cookie preferences or keeping the site secure), can be used without asking for your consent.
Cookies used on an opt-out basis
Cookies used solely for website statistics and analytics (where the information is used only by us, and not shared for advertising purposes), or to support basic functionality and appearance (such as remembering display preferences), may be used without asking for your consent in advance, provided that:
- we give you clear information about what they do; and
- we give you a simple, free way to opt out at any time.
You can opt out of these cookies through [INSERT COOKIE SETTINGS TOOL / BANNER NAME], or through your browser settings.
Cookies that require consent
Cookies used for advertising, cross-site tracking, or for attributing bookings, purchases or commissions to ROXTRIPS through affiliate links, still require your prior consent, because they typically involve sharing information with third parties. We will ask for your consent through a cookie banner or cookie settings tool, and these cookies will not be activated until you agree.
You can change or withdraw your consent at any time through your browser settings.
Third-party websites you visit through our links may also use their own cookies and tracking technologies. We are not responsible for the privacy practices of those third-party websites.
5. Affiliate links and commercial relationships
Some links on ROXTRIPS may be affiliate links. This means we may earn a commission if you click a link and make a booking or purchase, at no extra cost to you.
Affiliate relationships help support the site, but they do not guarantee that a provider, hotel, restaurant, product or service is the best option for you. You should always check prices, availability, location, cancellation policies, reviews and suitability before booking.
Where a specific page, guide or article contains affiliate links, we aim to make this clear at the point you encounter those links, in addition to this general disclosure.
6. Who we share personal data with
We may share personal data with trusted third parties where necessary, including:
- website hosting providers;
- website builders, CMS providers and technical service providers;
- email, contact form or customer support providers;
- analytics providers;
- cookie consent management providers;
- affiliate networks and merchants;
- professional advisers, such as accountants, lawyers or insurers;
- regulators, law enforcement or public authorities where legally required.
We only share personal data where necessary and appropriate.
7. International transfers
Some of our service providers may process personal data outside the United Kingdom.
Where this happens, we will take reasonable steps to ensure appropriate safeguards are in place, such as adequacy regulations, approved contractual clauses, or equivalent protections required by data protection law.
8. How long we keep personal data
We only keep personal data for as long as reasonably necessary for the purposes described in this policy.
As a general guide:
- contact form enquiries may be kept for up to 24 months after our last interaction, unless we need to keep them longer for legal, accounting or dispute purposes;
- newsletter data is kept until you unsubscribe or ask us to delete it;
- analytics data is kept according to the settings of our analytics provider;
- affiliate and commission records may be kept for up to 6 years where needed for accounting, tax or legal purposes;
9. Your rights
Depending on the circumstances, you may have the right to:
- ask for a copy of the personal data we hold about you;
- ask us to correct inaccurate or incomplete personal data;
- ask us to delete your personal data;
- ask us to restrict how we use your personal data;
- object to our use of your personal data;
- withdraw consent where we rely on consent;
- ask for your data in a portable format where applicable;
- complain to the UK Information Commissioner's Office (ICO).
To exercise your rights, contact us here.
Before contacting the ICO
Under changes introduced by the Data (Use and Access) Act 2025, from 19 June 2026 you're required to give us the chance to resolve a data protection complaint before referring it to the ICO. If you have a complaint about how we've handled your personal data:
- Contact us here, with the subject line "Data Protection Complaint", explaining your concern.
- We will acknowledge your complaint within 30 days and aim to resolve it as quickly as we reasonably can.
- If you're unhappy with our response, or you haven't heard back within a reasonable time, you can then complain to the ICO at ico.org.uk.
10. Children
ROXTRIPS is not aimed at children under 13 and we do not knowingly collect personal data from children.
If you believe a child has provided us with personal data, contact us and we will take appropriate steps to delete it.
11. Links to third-party websites
Our website includes links to third-party websites, including travel providers, hotels, restaurants, retailers, venues, affiliate partners and booking platforms. We are not responsible for the content, privacy policies, terms, prices, availability, booking conditions or practices of third-party websites. You should read their privacy policies and terms before making a booking or purchase.
12. Security
We take reasonable steps to protect personal data against loss, misuse, unauthorised access, disclosure or alteration. However, no website or online transmission is completely secure. You use the website and send information to us at your own risk.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page with the updated date at the top. If we make significant changes, we may take additional steps to bring them to your attention.
14. Contact us
For privacy questions or requests, contact:
Trading as: ROXTRIPS
Website: rox-trips.com